Service Director - Indonesia (Jakarta Raya)

Hach · 📍 Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 450000000 - 650000000
Hach, a global leader in water treatment and purification solutions, is seeking a highly experienced Service Director to join our team in Jakarta Raya. The Service Director will be responsible for overseeing and managing the company's service operations, ensuring high levels of customer satisfaction and operational efficiency. This role offers a competitive salary package and the opportunity to work with a dynamic and innovative team in a rapidly growing market.

📋 Tanggung Jawab Pekerjaan

Oversee the day-to-day operations of the service department, ensuring efficient and effective service delivery.,Develop and implement service strategies to meet customer needs and business objectives.,Manage a team of service professionals, providing guidance, training, and support.,Monitor service performance metrics and identify areas for improvement.,Collaborate with cross-functional teams to ensure seamless service delivery.,Ensure compliance with company policies, regulations, and industry standards.,Build and maintain strong relationships with customers and stakeholders.,Represent the company at industry events and conferences.

🎓 Kualifikasi & Syarat

Bachelor's degree in a relevant field, preferably in Engineering, Business Administration, or a related discipline.,Minimum of 10 years of experience in service management, with a proven track record in a similar role.,Strong leadership and management skills, with the ability to inspire and motivate a team.,Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.,Proven ability to develop and implement service strategies and improve service performance.,Knowledge of industry regulations, standards, and best practices.,Familiarity with service management software and tools.,Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

Service ManagementTeam LeadershipStrategic PlanningCustomer Relationship ManagementRegulatory CompliancePerformance MonitoringCommunication SkillsProblem-Solving
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